PRIVACY POLICY

This Privacy Policy explains how Ryzze Coffe collects, uses, stores, and protects personal information when customers visit our website, place an order, contact customer support, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Full name;
• Billing and shipping address;
• Email address;
• Telephone number;
• Order and purchase information;
• Customer support communications;
• Product reviews, survey responses, and feedback;
• Account information, where applicable;
• Information submitted in connection with returns, refunds, disputes, or delivery claims.

We may also automatically collect certain technical information, including:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Website activity and pages viewed;
• Referring website;
• Approximate location derived from technical data;
• Cookie identifiers and similar online information.

2. Payment Information

Payments may be processed by independent payment providers.

Ryzze Coffe does not ordinarily store complete payment-card numbers. Payment providers may collect and process payment details according to their own privacy policies, security standards, and legal obligations.

We may receive limited payment-related information, such as payment status, transaction reference, payment method, fraud-screening results, and the final digits of a payment card.

3. How We Use Personal Information

We may use personal information to:

• Process, confirm, and fulfill orders;
• Arrange shipping and delivery;
• Provide order updates and tracking information;
• Process returns, refunds, exchanges, and cancellations;
• Respond to customer questions and support requests;
• Verify customer identity and transaction information;
• Prevent fraud, payment abuse, unauthorized activity, and security threats;
• Improve our website, products, services, and customer experience;
• Send service-related messages;
• Send promotional communications where permitted;
• Maintain business and transaction records;
• Enforce our policies and contractual rights;
• Comply with legal, tax, accounting, regulatory, and law-enforcement obligations;
• Establish, exercise, or defend legal claims.

We may combine information collected from different interactions when reasonably necessary for these purposes.

4. Legal Grounds for Processing

Where required by applicable law, personal information may be processed because:

• Processing is necessary to fulfill an order or contract;
• Processing is necessary to comply with a legal obligation;
• Processing is necessary for our legitimate business interests;
• The customer has provided consent;
• Processing is necessary to protect legal rights, safety, or security.

Where processing is based on consent, consent may be withdrawn at any time. Withdrawal does not affect processing completed before the withdrawal.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

• Keep the website functioning properly;
• Remember preferences and shopping-cart contents;
• Measure website traffic and performance;
• Understand how visitors use the website;
• Improve functionality and customer experience;
• Detect fraud and security issues;
• Deliver or measure advertising, where permitted.

Customers may adjust cookie preferences through their browser or available website controls. Disabling certain cookies may affect website functionality.

6. Marketing Communications

Where permitted, we may send promotional emails concerning products, offers, or store updates.

Customers may unsubscribe using the link included in a promotional email or by contacting:

cofferyze@support.com

Unsubscribing from marketing does not prevent us from sending transactional or service-related messages, such as order confirmations, shipping updates, refund notices, or security communications.

7. How We Share Personal Information

We may share personal information with trusted parties that help us operate our business, including:

• Website and e-commerce platform providers;
• Payment processors;
• Fraud-prevention and identity-verification providers;
• Warehouses, fulfillment partners, and suppliers;
• Shipping carriers and delivery providers;
• Customer service providers;
• Hosting, analytics, security, and information-technology providers;
• Advertising and marketing service providers;
• Professional advisers, including accountants, auditors, insurers, and legal advisers;
• Government authorities, regulators, courts, or law-enforcement agencies where legally required.

These parties may process information only as necessary to provide their services, protect legitimate interests, or comply with their own legal obligations.

We may also disclose information when reasonably necessary to investigate fraud, protect customers, enforce our policies, prevent harm, or defend legal claims.

8. Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, insolvency proceeding, or transfer of all or part of the business.

Any receiving party may continue processing the information in accordance with this Privacy Policy, applicable law, and any additional notice provided to affected customers.

9. International Data Transfers

Ryzze Coffe may work with service providers located in different countries.

As a result, personal information may be transferred, stored, or processed outside the customer’s country of residence. Where required, reasonable safeguards will be used to protect personal information during international transfers.

Data-protection laws may differ between jurisdictions.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy;
• Maintain transaction and customer-service records;
• Comply with tax, accounting, legal, and regulatory requirements;
• Prevent fraud and policy abuse;
• Resolve disputes;
• Enforce agreements;
• Establish or defend legal claims.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Information may be retained for a longer period when required by law, subject to a legal hold, or reasonably necessary for fraud prevention or dispute resolution.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, database, payment system, or internet transmission can be guaranteed to be completely secure. Customers are responsible for protecting account credentials and promptly reporting suspected unauthorized activity.

12. Customer Privacy Rights

Depending on the customer’s location and applicable law, the customer may have the right to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Object to or restrict certain processing;
• Withdraw consent;
• Request a portable copy of certain information;
• Opt out of certain marketing activities;
• Submit a complaint to a data-protection authority;
• Request information about certain disclosures or data-sharing practices.

These rights may be subject to legal limitations and verification requirements.

We may request information reasonably necessary to confirm identity, prevent fraudulent requests, and locate the relevant records.

Requests may be submitted to:

cofferyze@support.com

13. Deletion Requests

A deletion request may not result in the removal of all information.

We may retain information when reasonably necessary to:

• Complete an existing transaction;
• Process a return, refund, or payment dispute;
• Comply with legal, tax, accounting, or regulatory requirements;
• Detect or prevent fraud;
• Maintain security;
• Enforce agreements;
• Resolve disputes;
• Exercise or defend legal claims.

Information retained for these purposes will not be used for unrelated marketing activities.

14. Children’s Privacy

Our website and products are not intended for children who are not legally permitted to enter into online purchases in their jurisdiction.

We do not knowingly collect personal information directly from children in violation of applicable law. A parent or legal guardian who believes that a child has submitted personal information may contact us to request review and appropriate action.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, delivery services, social-media platforms, or other external services.

Ryzze Coffe does not control and is not responsible for the privacy, security, content, or practices of independent third parties. Customers should review the privacy policies of those services before providing personal information.

16. Automated Fraud and Security Checks

Orders may be reviewed using automated or manual systems intended to identify suspected fraud, payment risk, unusual activity, or policy abuse.

An order may be delayed, cancelled, restricted, or subject to additional verification when reasonably necessary to protect customers, payment providers, and the business.

Additional information may be requested before an order or refund is approved.

17. Do Not Track Signals

Some browsers offer “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, our website may not respond to every browser-based Do Not Track request.

Customers may manage cookies and tracking technologies using browser settings and available consent controls.

18. Changes to This Privacy Policy

Ryzze Coffe may update this Privacy Policy to reflect changes to business operations, website functionality, service providers, legal requirements, or privacy practices.

The version published on the website will apply from the time it becomes available, subject to applicable law. Continued use of the website after an update constitutes acknowledgment of the revised policy.

19. Contact Information

Questions, concerns, complaints, or privacy requests may be submitted to:

Ryzze Coffe
Email: cofferyze@support.com