Contact information

CONTACT INFORMATION

For questions about orders, products, payments, shipping, returns, refunds, exchanges, privacy, or website use, please contact Ryzze Coffe through the official support email below.

Business Name: Ryzze Coffe
Customer Support Email: cofferyze@support.com
Website: https://artyokay.shop/

Customer Support

Our customer support team can assist with:

  • Order confirmation and status;
  • Shipping and tracking information;
  • Address-change requests;
  • Damaged, defective, missing, or incorrect products;
  • Returns, refunds, and exchanges;
  • Payment-related questions;
  • Product information;
  • Privacy requests;
  • Website or account issues.

For faster assistance, include:

  • Your full name;
  • Your order number;
  • The email address used at checkout;
  • A clear explanation of your request;
  • Relevant photographs, videos, screenshots, or tracking information.

Order Changes and Cancellations

Requests to cancel an order or change a shipping address should be submitted as soon as possible.

We cannot guarantee that an order can be modified or cancelled after it has entered processing, fulfillment, or shipment.

Returns and Refunds

Do not send products to the address shown on the parcel or shipping label unless our support team has specifically instructed you to do so.

All returns must be authorized in advance. Approved return instructions and the applicable return address will be provided by email.

Unauthorized returns may be refused or returned to the sender.

Damaged or Incorrect Orders

Customers reporting a damaged, defective, incomplete, or incorrect order should provide:

  • Clear photographs or videos of the product;
  • Images of the outer and inner packaging;
  • A photograph of the shipping label;
  • A description of the issue.

Customers should retain the product and all packaging until the claim has been reviewed.

Privacy Requests

Requests concerning access, correction, deletion, restriction, or other privacy rights may be sent to:

cofferyze@support.com

We may request reasonable information to verify identity and protect customer data before completing a privacy request.

Important Notice

Ryzze Coffe will never request passwords, complete payment-card details, or sensitive authentication information by email.

Customers should communicate only through the official contact information published on this website. Ryzze Coffe is not responsible for communications sent to unofficial addresses, third-party profiles, or individuals falsely claiming to represent the store.

Contact

Ryzze Coffe
Email: cofferyze@support.com